Project Manager, Service Delivery
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Job Summary
Managing the entire delivery process for business customers, the remote Project Manager, Service Delivery will own orders from initiation to completion, ensuring timely and high-quality service while coordinating with internal and external resources.
Key Responsibilities
- Own and manage the delivery process for assigned orders, ensuring high-quality service delivery
- Coordinate with internal teams and third-party resources to meet customer requirements and timelines
- Communicate regularly with customers, providing updates throughout the delivery life cycle
Required Qualifications
- Minimum of 5 years experience in the telecommunications industry
- Minimum of 5 years of experience in Service Delivery and/or Project Management
- Hands-on experience in VoIP, SDWAN Implementation, and Internet Circuit ordering with carriers
- Ability to document dependencies and priorities clearly
- Proficient in managing third-party resources effectively
Complete Job Description
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