Project Specialist with JD
Job Summary
Responding to complex inquiries from customers and clients, the full-time remote Project Specialist with JD will manage escalated issues, adhere to standard protocols, and collaborate effectively with various business partners.
Key responsibilities
- Respond to complex inquiries through phone, email, and written correspondence
- Create, monitor, and update scripting and procedures for claims and correspondence teams
- Assist the Supervisor or Project Manager in resolving issues and monitoring overall case health
Required qualifications
- JD from an accredited US law school or foreign law degree and LLM
- Flexible and customer service focused
- Strong technical orientation with experience in MS Office Suite
- Exceptional planning and organizational skills
- Ability to handle changing or competing priorities
Complete Job Description
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