Property and Casualty Customer Care Specialist
Location: Remote
Compensation: To Be Discussed
Reviewed: Mon, Sep 28, 2026
This job expires in: 30 days
Job Summary
Managing the day-to-day operations of personal lines insurance, the full-time Property and Casualty Customer Care Specialist will handle 30-50 calls per day, focusing on inbound sales and educating clients about policy coverages while working remotely in the United States.
Key responsibilities
- Inform and educate customers about policy coverages, changes, and insurance needs
- Provide exceptional customer service by managing inquiries and requests from various communication channels
- Maintain knowledge of personal lines products and market conditions to effectively assist clients
Required qualifications
- High School Diploma or Equivalent
- 1 to 2+ years of experience in Personal Lines, specifically Auto and Home products
- Active Property & Casualty Insurance License
- Ability to work from home with a minimum internet speed requirement
- Proficiency in using Agency Management Systems and Microsoft Office applications
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