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Property and Casualty Customer Care Specialist

Location: Remote
Compensation: To Be Discussed
Reviewed: Mon, Sep 28, 2026
This job expires in: 30 days

Job Summary

Managing the day-to-day operations of personal lines insurance, the full-time Property and Casualty Customer Care Specialist will handle 30-50 calls per day, focusing on inbound sales and educating clients about policy coverages while working remotely in the United States.

Key responsibilities
  • Inform and educate customers about policy coverages, changes, and insurance needs
  • Provide exceptional customer service by managing inquiries and requests from various communication channels
  • Maintain knowledge of personal lines products and market conditions to effectively assist clients
Required qualifications
  • High School Diploma or Equivalent
  • 1 to 2+ years of experience in Personal Lines, specifically Auto and Home products
  • Active Property & Casualty Insurance License
  • Ability to work from home with a minimum internet speed requirement
  • Proficiency in using Agency Management Systems and Microsoft Office applications

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