Property and Casualty Insurance Specialist

Job Summary

Working remotely on a full-time basis, the Insurance Service Specialist will manage inbound service requests, provide policy reviews, and counsel clients on coverage options while residing in designated states.

Key responsibilities

• Execute and facilitate insured's service requests accurately and timely while identifying cross-selling opportunities
• Review policies with policyholders through inbound calls, direct mail, and email prior to renewal
• Serve as a liaison between customers, sales agents, and managers to ensure compliance with company policies and timely responses

Required qualifications

• High school diploma or equivalent
• 3+ years of customer service and/or sales experience in an insurance environment
• Active Property and Casualty or Personal Lines license required
• Membership license required or ability to obtain license within 90 days of employment
• Availability to work Monday - Friday, 10 a.m. to 6 p.m. Central Time, with rotating Saturday shifts