Property and Casualty Sales Specialist

Job Summary

Connecting with pet parents during crucial moments, the full-time Inbound Sales Specialist will engage with warm inbound leads to educate them on coverage options, guide them through the enrollment process, and achieve sales goals while working remotely on a set schedule from 11:30 AM to 8:00 PM Pacific Time, Friday through Tuesday.

Key responsibilities

• Educate and support prospective customers through inbound interactions, delivering exceptional service
• Build trust with pet owners by understanding their unique needs and recommending appropriate coverage solutions
• Manage high inbound call volumes while maintaining customer experience and meeting individual sales goals

Required qualifications

• 2+ years of successful sales experience in a high-volume B2C sales or inbound call center environment
• Must hold or be able to obtain and maintain an active Property and Casualty (P&C) license
• Proven track record of meeting or exceeding individual sales goals and performance metrics
• Strong aptitude for navigating multiple digital platforms and accurately documenting customer interactions
• Experience working remotely with a reliable hard-wired internet connection and a distraction-free home-office setup