Property & Casualty Insurance Representative
Job Summary
Working remotely, the full-time Property & Casualty Insurance Representative will manage inbound and outbound customer inquiries, ensuring a seamless and positive experience while utilizing web-based tools to resolve issues efficiently.
Key responsibilities
- Handle and respond to all customer inquiries with professionalism and care
- Provide excellent customer service through active listening and effective communication
- Resolve issues on the first call by being proactive, empathetic, and understanding
Required qualifications
- High School Diploma or equivalent
- Minimum of 6 months of customer service experience
- Must be 18 years of age or older
- Ability to type at least 25 words per minute
- Familiarity with desktop computer systems and Windows-based applications
Complete Job Description
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