Property & Casualty Insurance Specialist
Job Summary
Focusing on managing day-to-day personal lines insurance for active clients, the remote Personal Lines Customer Care Specialist will handle 30-50 calls daily, educating customers about policy coverages and ensuring timely fulfillment of inquiries while working a part-time schedule from 12pm-9pm EST with one Saturday shift every four weeks.
Key responsibilities
- Inform and educate customers about policy coverages, changes, and insurance needs
- Deliver exceptional customer service by managing inquiries from various communication channels
- Maintain knowledge of personal lines insurance and adapt to various carrier rating websites
Required qualifications
- High School Diploma or Equivalent
- 1 to 2+ years of Personal Lines Experience in Auto and Home products
- Active Property & Casualty Insurance License
- Minimum internet speed of 6 mbps download and 3 mbps upload with a wired connection
- Ability to work remotely from the United States
Complete Job Description
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