Property & Casualty Licensed Insurance Representative

Job Summary

Serving as a primary point of contact for clients, the remote Property & Casualty Licensed Insurance Representative will manage inbound and outbound communications, resolve inquiries, and ensure a positive customer experience in a non-sales capacity.

Key responsibilities

• Handle and respond to all inbound and outbound customer inquiries with professionalism
• Provide excellent customer service through active listening and effective communication
• Resolve issues on the first call while managing sensitive customer information with care

Required qualifications

• High School Diploma or equivalent
• Minimum of 6 months of customer service experience
• Must be 18 years of age or older
• Ability to type at least 25 words per minute
• Comfortable with desktop computer systems and general knowledge of Windows-based systems