Provider Development Specialist

Job Summary

Proactively engaging with healthcare providers, the full-time Provider Development Specialist will focus on converting new provider engagements into active accounts, increasing utilization among existing providers, and reactivating lost accounts in a remote capacity.

Key responsibilities

• Contact provider offices within 24 hours of events to introduce services and guide them through the ordering process
• Conduct monthly outreach to active providers to strengthen relationships and identify growth opportunities
• Reconnect with inactive providers to understand disengagement reasons and develop strategies for reactivation

Required qualifications

• High school diploma or equivalent
• 2-4 years of experience in customer experience or sales support within home medical equipment or related fields
• Proven ability to build relationships with healthcare professionals
• Strong organizational skills to manage multiple accounts and priorities
• Familiarity with DME operations or healthcare workflows is preferred