Provider Enrollment Analyst

Job Summary

Working remotely, the full-time Provider Enrollment Analyst will manage client inquiries, provide knowledgeable responses, and collaborate with team members to enhance client service and operational efficiency.

Key responsibilities

• Provide knowledgeable responses to client questions and escalate complex cases as needed
• Update account history and follow up with clients to ensure resolution of inquiries
• Collaborate with team members and management to improve procedures and workflow efficiency

Required qualifications

• Proficient in Microsoft Word Applications and general PC knowledge
• Ability to work independently and adhere to attendance policies
• Strong organizational and time management skills
• Experience in customer service processes and cross-training new resources