QA Engineer with Contact Center
Job Summary
Working remotely, the full-time salaried QA Engineer with Contact Center will design, develop, test, and maintain enterprise applications that support contact center operations and customer engagement platforms while collaborating with cross-functional teams to deliver high-quality solutions.
Key responsibilities
- Design and develop scalable microservices and RESTful APIs using Java 7/8 and Spring Framework
- Analyze business requirements and create technical designs for robust contact center solutions
- Conduct code reviews and provide technical leadership throughout the project lifecycle
Required qualifications
- Strong experience with Java 7/8, Spring Framework, and Spring Boot
- Proven experience in designing and developing microservices and RESTful APIs
- Hands-on experience with Contact Center technologies and IVR platforms
- Experience integrating contact center solutions with CRM and other enterprise systems
- Strong troubleshooting and root cause analysis skills in complex environments
Complete Job Description
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