Quality Assurance Specialist

Job Summary

Supporting the Patient Access Department, the full-time remote Quality Assurance Specialist will manage audits of patient access workflows, ensuring compliance and accuracy in registration, scheduling, and insurance verification processes.

Key responsibilities

• Perform regular audits of patient access workflows to evaluate data accuracy and compliance with quality standards
• Prepare detailed audit reports summarizing findings and trends for team members and leadership
• Develop and implement quality improvement plans based on audit findings and collaborate with relevant departments

Required qualifications

• High school diploma or equivalent
• Minimum two (2) years of previous healthcare registration experience
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint)
• Knowledge of hospital policies and procedures, including HIPAA regulations
• Experience with EPIC is preferred