Quality Assurance Specialist

Job Summary

Supporting the Patient Access Department, the full-time remote Quality Assurance Specialist will manage audits of patient access workflows, ensuring accuracy and compliance while preparing detailed reports and developing quality improvement plans.

Key responsibilities

• Perform routine and ad hoc audits of patient access workflows to evaluate data accuracy and compliance with quality standards
• Prepare detailed audit reports summarizing findings and trends for team members and leadership
• Develop and distribute monthly quality reports, identifying key areas for improvement based on audit results

Required qualifications

• High school diploma or equivalent
• Minimum of two (2) years of previous healthcare registration experience
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint)
• Knowledge of hospital and departmental policies and procedures
• Ability to maintain patient privacy and confidentiality in compliance with HIPAA regulations