Quality Assurance Supervisor

Job Summary

To enhance operational efficiency and service delivery, the remote Quality Assurance Supervisor will oversee quality assurance activities, drive continuous improvement initiatives, and develop high-performing teams while ensuring compliance with organizational and regulatory standards.

Key responsibilities

• Oversee daily quality assurance operations and prioritize team workload to meet client expectations
• Identify quality trends and implement process improvements based on performance data analysis
• Recruit, train, and mentor team members while fostering a culture of accountability and collaboration

Required qualifications

• 4+ years of experience in Quality Assurance or related fields
• Bachelor's Degree or equivalent combination of education and experience
• Strong knowledge of quality management principles and Six Sigma methodologies
• Experience with quality monitoring systems and operational technologies
• One or more years of supervisory or team leadership experience