Quality Care Coordinator

Job Summary

To improve health outcomes for patients, the full-time Quality Care Coordinator will engage in proactive collaborative care, addressing preventive health measures and enhancing HEDIS and Ryan White standards through a hybrid model of remote and field work.

Key responsibilities

• Collaborate with various AHF departments to address gaps in care and improve patient retention
• Conduct telephonic outreach to patients, providing support and removing barriers to access preventive health measures
• Assist the Quality Care Management nursing team in following up on care transitions and chronic care management appointments

Required qualifications

• Strong knowledge of Healthcare Effectiveness Data and Information Set (HEDIS) and HIV/AIDS Bureau Ryan White Standards
• Experience in healthcare or patient advocacy roles
• Ability to work collaboratively in a team-oriented environment
• Commitment to AHF's Core Values and Mission
• Flexibility to adapt in a dynamic healthcare environment