Quality Improvement Specialist

Job Summary

To enhance the quality of services across a network of crisis centers, the full-time Quality Improvement Specialist will coordinate proactive quality improvement efforts, collaborate with various stakeholders, and ensure adherence to quality goals in a remote setting.

Key responsibilities

• Assist in developing and implementing a formal quality improvement plan for crisis centers
• Monitor internal quality improvement activities and ensure compliance with funder and agency goals
• Conduct data collection and analysis to measure performance and support improvement strategies

Required qualifications

• Bachelor's degree required; Master's degree preferred in Healthcare, Public Health, or Social Sciences
• Prior experience at a crisis center or interest in mental health/suicide prevention preferred
• Experience with compliance, quality improvement activities, and data analysis preferred