RCM Specialist II

Job Summary

To support the revenue cycle management team, the full-time RCM Specialist II will perform accounts receivable follow-up, post payments, process refunds, and audit accounts, all while working remotely during standard business hours.

Key Responsibilities

• Perform all assigned RCM activities in accordance with best practices and internal SOPs
• Conduct AR follow-up to resolve unpaid claims, denials, and aged balances through appropriate actions
• Audit accounts to verify accurate claim submissions, payment applications, and resolution of outstanding balances

Required Qualifications

• Prior experience in dental office workflows and revenue cycle functions, including claim submission and insurance AR follow-up
• Knowledge of reimbursement and compliance processes with various payors
• Experience with practice management software and strong proficiency in MS Office, particularly Excel
• Strong interpersonal and organizational skills, with the ability to work both independently and as part of a team
• Certified Professional Coder (CPC) or Certified Revenue Cycle Professional (CRCP) credentials preferred