RCM Specialist II

Job Summary

Working remotely on a full-time basis, the RCM Specialist II will manage accounts receivable follow-up, payment posting, and auditing processes to ensure accurate financial records and timely resolution of outstanding balances.

Key Responsibilities

• Perform AR follow-up to resolve unpaid claims and audit accounts for accurate claim submission and payment application
• Process refunds and adjustments in compliance with regulations and maintain thorough documentation of account activities
• Collaborate with internal teams to ensure clean claims and support RCM management in analyzing key performance indicators

Required Qualifications

• Prior experience in dental office workflows and revenue cycle functions, including insurance AR follow-up and payment posting
• Knowledge of reimbursement processes and procedures with various payors
• Experience with practice management software, insurance portals, and strong proficiency in MS Office, particularly Excel
• Strong organizational skills and the ability to work both independently and as part of a team
• Certified Professional Coder (CPC) or Certified Revenue Cycle Professional (CRCP) credentials preferred