R&D Operations Manager
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Job Summary
Driving operational excellence, the full-time R&D Operations Manager will own the operating system for SDX Product, Engineering, and Cloud Operations, focusing on predictable delivery, compliance, and standardization of processes while working remotely.
Key responsibilities
- Design and manage operational cadence, including OKRs and roadmap health
- Lead cross-functional program delivery for platform, cloud, and AI initiatives
- Drive compliance and certification initiatives, ensuring adherence to security frameworks
Required qualifications
- 7-10+ years in product/engineering operations, program management, or PMO leadership
- Proven experience with cloud platforms (AWS/Azure) and modern product development methodologies
- Hands-on experience with Jira/Confluence and observability stacks
- Incident management experience with the ability to define SLOs and run PIRs
- Familiarity with security and compliance frameworks such as SOC 2 and ISO 27001
Complete Job Description
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