Real Estate Administrator

Job Summary

Detail-oriented and collaborative, the full-time Real Estate Administrator will manage lead submissions, customer emails, and broker follow-ups while working remotely across the United States during standard business hours.

Key responsibilities:

• Accurately process lead submissions via phone, email, text, and chat according to client program guidelines
• Manage incoming customer emails across program-specific inboxes in a timely and professional manner
• Conduct research and complete broker close-out tasks, including proactive follow-up with program members and brokers

Required qualifications:

• 2-3 years of business experience preferred
• Previous customer service experience in retail, financial services, or a contact center environment is a plus
• Strong computer proficiency with the ability to navigate multiple systems and platforms
• Exceptional attention to detail and accuracy
• Strong organizational and time management abilities