Real Estate Coordinator

Job Summary

Providing customer service support to home buyers and sellers, the remote Real Estate Coordinator will manage a caseload of 375-600 files, educate clients on program benefits, and facilitate communication between customers and agents while working Central or Pacific Time Zone hours.

Key responsibilities

• Maintain a caseload of 375-600 files and manage multiple clients effectively
• Convert leads into sales by providing problem-solving support throughout the home buying/selling lifecycle
• Educate customers on program benefits and ensure proactive follow-up at key touchpoints

Required qualifications

• 2-3 years of business experience preferred
• High school diploma required; some college preferred
• Bilingual English-Spanish speakers preferred
• Real estate knowledge preferred (home purchase, sale, or mortgage)
• Customer service experience preferred (retail, financial services, or call center)