Real Estate Success Coach
Job Summary
Focused on client retention and relationship management, the full-time Real Estate Success Coach will engage with high-risk customers, develop retention strategies, and mentor the Customer Success team, all while working remotely.
Key Responsibilities
- Own the retention strategy for high-risk accounts and engage with at-risk clients to rebuild trust
- Build and maintain executive-level relationships with VIP clients, ensuring proactive communication and support
- Identify opportunities for revenue growth through upselling and cross-selling while developing account growth strategies
Required Qualifications
- 5+ years in Customer Success, Account Management, Sales, or Retention Leadership
- Proven success in reducing customer churn and growing existing accounts
- Experience managing executive-level client relationships
- Strong analytical skills with experience using CRM and customer success platforms
- Real Estate Investing Experience strongly preferred
Complete Job Description
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