Recovery Account Processor

Job Summary

Managing customer account inquiries, the full-time Recovery Account Processor will perform document processing, record keeping, and customer service tasks remotely, ensuring accurate account information and resolving customer concerns.

Key responsibilities

• Handle incoming calls related to collections, account inquiries, and customer concerns
• Document and update account activity while maintaining accurate records and settlement tracking
• Assist in resolving customer issues and provide timely responses to inquiries

Required qualifications

• High school diploma or equivalent
• Three to five years of clerical and customer service experience
• Thorough knowledge of products and services related to the assigned area
• Proficient computer navigation skills, including Microsoft Office applications
• Ability to manage multiple projects and deadlines simultaneously