Recruiter for Customer Support

Job Summary

To support a growing team, the full-time Recruiter for Customer Support will manage the talent pipeline in Egypt, sourcing and screening candidates for customer support roles while ensuring effective communication throughout the hiring process, all in a fully remote environment.

Key responsibilities

• Own the applicant pipeline, managing requisitions in the ATS and keeping hiring managers informed
• Source candidates actively using various platforms and networks to build a robust talent pool
• Conduct first-round screening calls to assess candidates' English fluency and soft skills relevant to customer support

Required qualifications

• 2-4 years of recruiting experience, particularly in high-volume or cohort-based hiring
• Direct experience sourcing and hiring for customer support or contact center roles
• Hands-on experience in customer support as an agent, team lead, or in a QA role
• Advanced verbal and written English proficiency for accurate assessment of candidates
• Practical experience using an ATS, with Rippling preferred