REDCap Administrator
Job Summary
Supporting the university's REDCap platform, the full-time REDCap Administrator will provide end-user support, troubleshoot issues, and assist with training and documentation in a remote work environment.
Key responsibilities
- Respond to and resolve end-user questions and support tickets related to REDCap functionality and project setup
- Build knowledge of REDCap project design and configuration while assisting with routine administrative tasks
- Help deliver introductory REDCap training sessions and maintain current documentation for end users
Required qualifications
- Bachelor's Degree
- Some experience providing end-user technical support in any IT context
- Ability to learn new software systems independently, with support
- Strong customer-service orientation and communication skills
- Interest in growing into a specialized REDCap path
Complete Job Description
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