Referral Coordinator

Job Summary

To support patient care, the full-time Referral Coordinator will manage patient referrals, schedule appointments, and liaise with insurance companies while working remotely.

Key responsibilities

• Obtain physician approvals for referrals and admissions, ensuring timely completion and documentation
• Answer non-clinical patient inquiries and route calls appropriately while maintaining effective communication
• Contact insurance companies for referral numbers and pre-certifications, following up on authorization statuses

Required qualifications

• High School Diploma or equivalent
• 1+ years of experience with ICD-9 and CPT-4 coding preferred
• Proficiency in Microsoft Office Suite and general computer skills required
• Strong understanding of insurance plans, coverage benefits, and medical terminology preferred
• Ability to type at least 50 words per minute accurately