Referral Coordinator

Job Summary

Seeking a highly organized and empathetic Referral Coordinator for a part-time temporary role, who will manage insurance prior authorizations, process incoming referrals, and support patient scheduling within the Ortho Pass program, all in a remote environment.

Key responsibilities

• Set up processes to obtain insurance prior authorizations and manage referral tracking
• Schedule patient appointments with clinicians and maintain accurate records in the EHR
• Collaborate with clinical and operations teams to ensure smooth workflows and address care access barriers

Required qualifications

• 2-3 years of experience processing insurance prior authorization referrals
• Familiarity with EHR systems and referral management tools
• Strong time management and organizational skills
• Bilingual in Spanish
• Patient-centered approach with excellent communication skills