Referral Coordinator
Job Summary
Supporting the non-clinical referral and care coordination process, the part-time Referral Coordinator will manage referral intake, process cases, and coordinate information with healthcare facilities and internal teams in a remote environment.
Key responsibilities
- Manage intake of member information and admission/discharge notifications
- Coordinate service requests from members and providers with healthcare facilities
- Handle inquiries from members and providers while providing efficient customer service
Required qualifications
- High School Diploma or GED
- At least 1 year of customer service experience in issue resolution
- At least 1 year of experience in processing medical referrals or non-clinical care coordination
- Working knowledge of ICD-9/ICD-10 and CPT codes
- Basic proficiency with Microsoft Office
Complete Job Description
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