Referral Coordinator

Job Summary

To support a growing healthcare practice, the full-time Referral Coordinator will facilitate the timely and accurate coordination of patient referrals, manage appointments, and ensure effective communication among patients and healthcare providers while working remotely.

Key responsibilities

• Coordinate and process inbound and outbound patient referrals, ensuring accuracy and timely follow-through
• Communicate with patients and healthcare providers to explain referral instructions and address scheduling barriers
• Maintain accurate documentation of referral activities and monitor outstanding tasks to support continuity of care

Required qualifications

• High school diploma or equivalent required
• 3+ years of administrative, scheduling, or customer service experience
• Working knowledge of the geographic area served and local healthcare providers
• Experience in a healthcare environment and familiarity with medical terminology preferred
• Proficiency in Google Workspace and ability to maintain accurate documentation