Referral Coordinator

Job Summary

Overseeing a team of outpatient referral coordinators, the full-time Telecommuting Referral Coordinator will manage incoming referrals and orders, ensuring high levels of satisfaction for referring providers, patients, and families.

Key responsibilities

• Oversee and support outpatient referral coordinators to enhance service satisfaction
• Process incoming referrals and orders, ensuring accuracy and proper documentation
• Develop training materials and participate in educational programs to maintain staff competencies

Required qualifications

• Experience in patient access or referral coordination
• Proficiency in scheduling systems and medical record management
• Strong understanding of healthcare processes and best practices
• Ability to collaborate effectively with diverse teams
• Commitment to ongoing education and professional development