Referral Management Supervisor

Job Summary

Managing operations and employee performance, the full-time Supervisor - Referral Management will oversee workflow, ensure data integrity, and provide training while working in a remote or hybrid environment.

Key responsibilities

• Supervise and orient employees, assigning work and developing schedules while ensuring adherence to company standards
• Manage employee performance, providing feedback and opportunities for training and development
• Run reports, maintain data integrity, and monitor billing procedures and documentation

Required qualifications

• High School Diploma or GED
• Minimum of 2 years of experience managing or supervising employees preferred
• 2+ years in patient scheduling, registration, or healthcare billing
• Familiarity with applicable service line programs, processes, and procedures
• Strong computer knowledge, especially in Excel; familiarity with Epic and HCA/Parallon IT systems preferred