Referral Representative

Job Summary

Processing outside referrals and coordinating treatment, the full-time Referral Representative will manage patient authorizations and perform various front office duties in a remote medical office setting.

Key responsibilities

• Process all outside referrals and coordinate treatment with hospitals and ancillary services
• Maintain accurate records and notify concerned parties about the status of pending authorizations
• Provide support as a check-out receptionist and assist with front office operations

Required qualifications

• High school diploma or equivalent (GED)
• At least 2 years of experience in an office or hospital setting
• Previous experience with ICD-10 and CPT coding systems
• Knowledge of medical terminology
• Proficiency in computerized practice management systems and Microsoft Office programs