Regional Operations Director

Job Summary

To support a diverse portfolio of veterinary hospitals, the full-time Regional Operations Director will manage financial performance, develop future leaders, and foster a positive culture while working remotely across the Cleveland, Pittsburgh, and Upstate New York markets.

Key responsibilities

• Drive business performance by managing P&Ls to optimize revenue growth and operational efficiency
• Develop and mentor Hospital Managers and their teams to ensure a strong talent pipeline
• Champion a positive culture in collaboration with the Regional Medical Director across all hospitals in the region

Required qualifications

• Proven track record of successful multi-site P&L management
• Experience in recruiting, developing, and retaining high-performing teams in a leadership role
• Exceptional leadership skills with a focus on building a positive and accountable culture
• Strong communication and conflict management skills tailored to diverse audiences
• Significant experience in a multi-site veterinary, healthcare, or customer-centric retail environment