Registered Nurse - Telephonic Triage
Job Summary
Working remotely as a full-time Registered Nurse - Telephonic Triage, the successful candidate will manage a high volume of incoming calls, provide injury assessments using proprietary algorithms, and document interactions while adhering to HIPAA compliance during evening shifts from 12:00 PM to 2:00 AM.
Key responsibilities
- Manage and document a rapid flow of incoming telephone calls from clients in a call center environment
- Conduct accurate assessments of symptoms and concerns utilizing Medcor's Triage Algorithms
- Monitor and track individual and call center productivity metrics while providing superior customer service
Required qualifications
- Valid RN license and current BLS (CPR) certification
- Ability to handle a high volume of consecutive calls with a typing speed of at least 30 WPM
- Access to a private space in the home for patient privacy and high-speed internet
- Willingness to work every other weekend and major U.S. holidays
- Strong technological skills and ability to work on a computer for long periods
Complete Job Description
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