Registrar Specialist

Job Summary

To support the Registrar's Office, the full-time Registrar Specialist will manage the maintenance and coordination of student records, ensure compliance with regulations, and provide front-line support to students, faculty, and staff through various software systems.

Key responsibilities

• Serve as the front-line contact for customer inquiries, providing guidance and support through multiple software systems
• Interpret academic policies and procedures, acting as a resource on student records workflows and PeopleSoft functionality
• Collaborate across departments to resolve customer issues, improve workflows, and analyze request patterns for process enhancements

Required qualifications

• Associate's degree and one year of office administration experience, or equivalent combination of education and experience
• Experience in a higher education setting is preferred
• Proficiency in Microsoft Office products, particularly Excel
• Strong customer service skills and professional communication abilities
• Ability to rapidly learn and establish technical proficiency in various complex software systems