Registration and Financial Specialist

Job Summary

To support patient services, the full-time remote Registration and Financial Resolution Specialist will manage communications with patients, guarantors, and insurance companies while coordinating appointments and resolving patient accounts efficiently.

Key responsibilities

• Gather and input patient demographic and financial information while ensuring confidentiality
• Verify insurance eligibility, educate callers on billing options, and resolve account discrepancies
• Facilitate scheduling and obtain necessary authorizations for patient procedures

Required qualifications

• High school diploma or GED; associate degree or 2+ years in patient scheduling, registration, or healthcare billing preferred
• Over one year of experience in customer service or client relations
• Experience in an office or hospital environment preferred
• Proficiency in Microsoft Office products, including Word, Excel, and Outlook
• Familiarity with HCA/Parallon IT systems is a plus