Relationship Manager
Job Summary
To support strategic growth in APAC, the full-time remote Relationship Manager will manage and optimize a portfolio of partner relationships, focusing on revenue expansion, operational stability, and exceptional post-sales experiences.
Key responsibilities
- Execute revenue expansion and retention strategies to enhance Net Revenue Retention (NRR) and gross margin
- Provide comprehensive trade support and operational assistance for Asia-related trading activities
- Build and nurture executive-level relationships within partner organizations to drive strategic growth initiatives
Required qualifications
- 5+ years of experience in customer success management or account management within the financial technology industry
- 5-10 years of trade support experience
- Proficiency in program management and adaptability to new technologies
- Fluency in Mandarin and English; Cantonese fluency preferred
- Strong time management abilities to prioritize multiple partner engagements concurrently
Complete Job Description
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