Remote Administrative Support Representative

Job Summary

To support the Medical Necessity/Benefits Administration department, the part-time Remote Administrative Support Representative will manage communication between departments, process Medical Necessity Review Forms, and ensure compliance with state regulations while working from home.

Key responsibilities

• Research turnaround times and prioritize Medical Necessity Review Forms based on internal guidelines
• Make a minimum of 100 state-required calls daily to notify providers and members as per regulations
• Prepare and deliver Medical Necessity Review Forms and reports, ensuring accurate documentation and timely processing

Required qualifications

• High School Diploma or GED Certificate required
• 2 years of data entry experience and proficiency in word processing and spreadsheets
• Internal data entry experience at ASH preferred
• Experience with Microsoft Word and Excel required; Microsoft Access experience is highly desirable