Remote AR Collections Specialist

Job Summary

Supporting the collections process, the full-time temporary Remote AR Collections Specialist will manage invoicing, monitor aging accounts, issue reminders, and collaborate with Customer Success Managers to ensure timely customer payments.

Key responsibilities

• Submit invoices to customers via email or various portals and monitor due dates for timely payments
• Track customer communications and collaborate with CSMs to resolve issues and set up payment plans
• Apply payments accurately in Intacct and escalate delinquent accounts to collections agencies as necessary

Required qualifications

• Associate's or Bachelor's degree in Accounting, Finance, Business, or related field strongly preferred
• 2-5+ years of experience in accounts receivable, collections, or customer financial services, preferably in a commercial B2B environment
• Strong knowledge of AR processes, aging analysis, and cash application
• Experience with accounting and payment systems such as Intacct, Coupa, and Stripe
• Proven track record of collecting past-due balances while maintaining customer relationships