Remote B2B Customer Service Representative

Job Summary

Connecting with small business customers, the part-time Remote B2B Customer Service Representative will identify sales opportunities and schedule appointments with sales consultants while working from home.

Key responsibilities

• Engage with customers and prospects to assess their needs and identify sales opportunities
• Schedule appointments with sales consultants based on customer requirements
• Document interactions clearly to facilitate effective follow-up and consultative conversations

Required qualifications

• High school diploma or equivalent
• 1+ year of post-secondary education or 1+ year of sales experience
• 2+ years of contact center experience with inbound and outbound interactions
• Experience in sales, appointment-setting, lead generation, or quota-based roles
• Reliable high-speed internet service with minimum speeds of 30 Mbps download and 15 Mbps upload