Remote Call Center Representative
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Job Summary
Working remotely in a full-time capacity, the Remote Call Center Representative will handle inbound calls regarding suspected fraud, create and update customer cases, and analyze network traffic to mitigate fraud risk.
Key responsibilities:
- Handle inbound calls related to fraud issues and create cases for customers
- Analyze network traffic and orders to assess risk and prevent fraud loss
- Make outgoing calls to follow up on fraud orders and secure equipment
Required qualifications:
- High School Diploma or equivalent
- Must be 18 years of age or older
- Must provide your own computer monitor; remaining equipment will be provided
- Ability to work in a dedicated workspace free of distractions
- Must have high-speed internet and the ability to connect directly to an ethernet portal
Complete Job Description
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