Remote Call Center Representative
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Job Summary
Working remotely, the full-time hourly Remote Call Center Representative will assist customers through inbound phone interactions, delivering meaningful solutions and building relationships while participating in a comprehensive training program.
Key responsibilities
- Provide exceptional customer service by addressing inquiries and offering solutions through phone interactions
- Engage in a 13-week paid virtual training program to develop knowledge of products and services
- Foster positive customer experiences to encourage referrals and repeat business
Required qualifications
- High School diploma or equivalent
- Must reside within 90 miles of an Idaho location
- Experience in customer service, particularly in problem-solving and product education
- Basic knowledge of banking and financial services is preferred
- Access to reliable high-speed internet and a computer for virtual training and assessments
Complete Job Description
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