Remote Care Coordinator

Job Summary

Supporting patient access and referral workflows, the full-time remote Care Coordinator will manage inbound and outbound calls, assist with benefits verification, and ensure accurate documentation in CRM systems.

Key responsibilities

• Handle inbound and outbound calls, identifying needs to drive one-call resolution
• Create and complete patient referrals, applications, and case documentation in CRM systems
• Research and resolve patient/physician inquiries while providing clear status updates

Required qualifications

• High School Diploma/GED (required)
• 1-3 years in customer service, call center, healthcare support, or patient services (preferred)
• Computer literacy in data entry, CRM navigation, and Microsoft Office skills
• Ability to work independently and manage multiple priorities
• Remote readiness with a quiet private workspace and hardwired broadband internet