Remote Claims Assistant

Job Summary

Supporting the Claim Team remotely, the full-time Claims Assistant will manage customer inquiries, compute medical bill payments, and provide administrative assistance to ensure timely claim processing.

Key responsibilities

• Supports customer service processes and answers general claim inquiries from providers
• Computes payments for medical bills related to claims and ensures timely closure of claim files
• Collaborates with team members to facilitate the appropriate handling of claims and administrative tasks

Required qualifications

• High school diploma or G.E.D required; college coursework in relevant fields preferred
• At least 2 years of administrative experience, preferably in an insurance environment
• Knowledge of workers' compensation laws and medical terminology is desired
• Proficiency in Microsoft Windows and experience with word processing and spreadsheet applications
• Continuous learning and progress toward certification in relevant fields is encouraged