Remote Client Care Coordinator

Job Summary

To support a busy remote office, the part-time Client Care Coordinator will manage scheduling, answer client and staff inquiries, and maintain an organized client management system while working from home in RI, MA, or FL.

Key responsibilities

• Scheduling reservations and arranging pet care coverage
• Answering client and staff questions via email and phone
• Keeping the client management system and cloud drive documents up to date

Required qualifications

• At least 6 months to 1 year of prior experience working or volunteering with animals preferred
• Bachelor's degree preferred; associate degree will be considered
• Experience in a busy office setting, such as a receptionist or admin assistant
• Reliable with the ability to work independently and prioritize tasks
• Access to a quiet workspace, up-to-date laptop, and a smartphone