Remote Collections Representative

Job Summary

Ambitious and self-motivated individuals will find a rewarding opportunity as a Remote Collections Representative, responsible for outbound and inbound calls to secure payments on past due accounts while working from home.

Key responsibilities

• Conduct outbound calls and accept incoming calls regarding past due accounts
• Secure payments on accounts that are past due
• Maintain professionalism and confidentiality while engaging with customers

Required qualifications

• High School diploma or equivalent
• 2 years previous call center experience
• Fluency in both English and Spanish
• Knowledge of FDCPA preferred
• Professional phone etiquette and solid negotiating skills