Remote Collections Specialist

Job Summary

Motivated individuals will find a fully remote opportunity as a Remote Collections Specialist, where they will assist clients in resolving outstanding medical and non-medical accounts through inbound and outbound calls, utilizing communication and negotiation skills to establish payment arrangements.

Key responsibilities:

• Handle inbound and outbound calls to assist individuals with account resolutions
• Communicate account balances and payment options clearly and professionally
• Maintain accurate account documentation and follow applicable regulations

Required qualifications:

• At least one year of collections, call center, or customer service experience preferred
• Ability to accurately enter and maintain information across multiple computer systems
• Strong organizational skills with the ability to manage multiple tasks simultaneously
• Flexibility to work scheduled evenings and Saturdays as needed
• Bilingual skills are a plus