Remote Collections Specialist

Job Summary

Motivated individuals will find a fully remote opportunity as a Remote Collections Specialist, where they will manage inbound and outbound calls to assist clients in resolving outstanding medical and non-medical accounts while utilizing negotiation and customer service skills.

Key responsibilities

• Assist individuals with resolving outstanding accounts through effective communication and negotiation
• Maintain accurate account documentation and respond to inquiries in a timely manner
• Collaborate with team members to meet performance expectations while adhering to applicable regulations

Required qualifications

• At least one year of experience in collections, call center, or customer service
• Ability to accurately manage information across multiple computer systems
• Strong organizational skills to handle multiple tasks simultaneously
• Flexibility to work scheduled evenings and Saturdays as needed
• Bilingual skills are a plus