Remote Customer Service Agent
Job Summary
Providing exceptional support to customers, the full-time Remote Customer Service Representative will assist with order inquiries, package tracking, and product returns while working from home in Florida, Georgia, Ohio, Tennessee, or Texas.
Key responsibilities:
- Handle inbound customer calls to address post-sale questions and concerns using company-provided equipment
- Assist customers in finding solutions related to automotive parts and services
- Participate in training and adapt to various customer service scenarios as needed
Required qualifications:
- High school diploma, GED, or equivalent work experience
- Preferred customer service experience, particularly in the automotive industry
- ASE Certifications are a plus
- At least 2 years of automotive industry experience preferred
- Proficiency in Windows-based computer systems and internet navigation
Complete Job Description
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