Remote Customer Service Agent
Get new jobs like this one by email. Create a free account for job alerts and to save the jobs you like.
Job Summary
Dedicated and professional, the full-time hourly Remote Customer Service Agent will provide essential support by answering inbound calls, assisting with technical troubleshooting, and scheduling appointments, all while working in a fully remote environment.
Key responsibilities
- Answer inbound calls to deliver a positive, solution-focused customer experience
- Assist with basic technical troubleshooting and create support tickets as needed
- Accurately document customer interactions and conduct follow-up calls to ensure issue resolution
Required qualifications
- High school diploma or GED required (additional education preferred)
- Prior remote customer service experience, especially in call-based environments
- Ability to troubleshoot basic technical issues independently
- Comfort working remotely with minimal supervision
- In-depth understanding of web navigation and computer applications (Microsoft Teams, Outlook, Word)
Complete Job Description
The complete job description is available to premium members. Premium membership includes:
Full access to 37,697 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
BBB URL BBB URL
The company description is available to premium members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
